Shipping policy

Last updated: Oct 5, 2026

Processing Time

All in-stock items ship within 3–5 business days (Monday through Friday, excluding holidays) after your order is placed. Orders placed on weekends or holidays begin processing the next business day.

Order Tracking

Every order ships with tracking. Once your package leaves us, you will receive a shipping confirmation email with your tracking number and a link to follow your delivery. If you don't see it, check your spam or promotions folder, or contact us.

Shipping Rates and Delivery

Shipping rates are calculated at checkout based on your location and order. Delivery time depends on the carrier and your address and begins once your order ships.

Custom and Made-to-Order Items

Custom seals, ritual work, candles, and other made-to-order items may need extra preparation time. Any additional time will be noted on the product page.

Digital Products and Services

Digital products, such as workbooks, are delivered by email or download link right after purchase and do not ship. Readings and spiritual services are delivered as described on each product page.

Shipping Address

Please double-check your address at checkout. We are not responsible for orders shipped to an incorrect address entered by the customer. If you notice a mistake, contact us right away and we will try to update it before your order ships.

Delays, Lost, or Damaged Packages

Once a package is handed to the carrier, delivery times are in the carrier's hands. If your tracking hasn't updated in several days, your package shows delivered but you haven't received it, or it arrives damaged, contact us with your order number and photos (for damage) and we will help resolve it with the carrier.